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Frequently Asked Questions

Everything you need to know before you go!

What is Infrared heat?

This is your Services Page. It's a great opportunity to provide information about the services you provide. Double click on the text box to start editing your content and make sure to add all the relevant details you want to share with site visitors.

2

What do I need to bring to class?

This is your Services Page. It's a great opportunity to provide information about the services you provide. Double click on the text box to start editing your content and make sure to add all the relevant details you want to share with site visitors.

3

What is hydrotherapy? How can I access it?

Hydrotherapy is our brand-new recovery room which features a steam system and cold tub. Signature and Platinum members may utilize this space on an unlimited basis with their membership. You can purchase a single drop-in or five-pack of hydrotherapy sessions based on 30-minute occupancy. Personal training clients also get free hydrotherapy when they purchase a pack! Read more about hydrotherapy here.

5

What's your cancellation policy?

This is your Services Page. It's a great opportunity to provide information about the services you provide. Double click on the text box to start editing your content and make sure to add all the relevant details you want to share with site visitors.

5

How do I sign up?

Our studio uses the MINDBODY app for all bookings. Download it on your mobile app and search our business once you're there. For help, check out the Schedule page in our Services menu.

6

Do you have parking?

Yes, we have free parking at our location for our clients!

7

When should I arrive?

We ask that clients arrive between 5 and 15 minutes before class. 

8

Do I need to bring my own mat?

All classes in our Infrared studio require a mat, but if you don't have one, no problem! We have yoga mats and towels available for rent at our front desk ($2). Mats are not required for our gym and reformer classes.

9

Where is your studio?

Our facility is located in downtown Charlottetown at 99 Pownal Street, on the third floor.

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Get in Touch

If you have any more questions, we'd be happy to answer them! Email us at hello@infraredfit.ca and our team will help you out.

How Do I Register for Classes?

Download the Mindbody App on your mobile device and create your free account. Once logged in, search "Infrared Fitness" to begin your fitness journey.

Should you have any difficulty on the Mindbody app, please send us an email and our team will be happy to assist you!

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